OPINIONES DE CLIENTES

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Hotel Rochester -  hotel rue st honore parisHotel Rochester -  hotel rue st honore parisHotel Rochester -  hotel rue st honore parisHotel Rochester -  hotel rue st honore paris

 

HÔTEL ROCHESTER CHAMPS ÉLYSÉES


 

OPINIONES DE CLIENTES

 

 

 

Agradecemos a nuestros amables clientes por tomarse el tiempo de compartir con nosotros sus opiniones y de responder a nuestra encuesta de satisfacción después de visitarnos. Estas opiniones no solo nos brindan un reconocimiento y la posibilidad de mejorar nuestros servicios, sino también una fuente de información para nuestros futuros huéspedes, pues los ayudará a decidir con sus comentarios sobre sus propias impresiones y experiencia. ¡Gracias!

 

8.9
10

Hôtel Rochester Champs Elysées

Note moyenne sur 353 avis

Service 9.0/10
Emplacement 9.2/10
Chambre 8.8/10
Rapport qualité/prix 8.6/10
Adapté aux enfants 8.1/10
Restauration 8.2/10
10 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Enjoyed our stay at the hotel . It was everything the online listing said. Staff very attentive to customers. The Concierges were just amazing helped us in every way possible.
Réponse de Hôtel Rochester Champs Elysées :

Dear Marsha, Thank you for taking the time to share your experience at the Rochester Champs Elysées. We are delighted to read how much you enjoyed your stay among us. Besides, knowing that your experience was a success, your praises about our staff’s efficiency is our best reward. We hope to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 19/09/2019


Expérience du 19/09/2019
Publié le 19/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Excellent breakfast and reception. Nice interior decoration.
Réponse de Hôtel Rochester Champs Elysées :

Dear Lo, Thank you for taking the time to share your impressions after your experience at the Rochester Champs Elysées. We are glad to read you enjoyed your professional stay among us and you especially appreciated the breakfast and the reception service. It would be a pleasure to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 19/09/2019


Expérience du 18/09/2019
Publié le 18/09/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 7/10
Adapté aux enfants 5/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Fabulous hotel in a fabulous location in one of the most amazing cities. The room spotless and cleaned to a high standard every day with lovely toiletries and towels. Staff very helpful and polite. We were not far from everything which made this trip so much more better. Planning on returning to laris son and would definitely without a doubt stay here again. Thank you
Réponse de Hôtel Rochester Champs Elysées :

Dear Georgina, Thank you for taking the time to share this lovely comment! We are all delighted to discover we met or even exceeded your expectations. It is so nice to read you especially appreciated the hotel's ideal location, the comfort of your room and before all the kindness of our staff members. It is wondeful to read you would like to stay again. We would love to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 17/09/2019


Expérience du 17/09/2019
Publié le 17/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Very good service, very good location, very nice room.
Réponse de Hôtel Rochester Champs Elysées :

Dear Eran, Thank you for taking the time to share your impressions with us. We are glad to read you truly enjoyed your stay among us and you particularly appreciated the sevice , the ideal location and your room. We value each guest, as we know that you have a choice when deciding where to stay whilst being in Paris. We hope to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 16/09/2019


Expérience du 13/09/2019
Publié le 13/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Nice place, although our street-facing room was a little noisy with the night club across the street. We only had one problem; a hallway vacuum cord was laid across the hallway and down the stairs. I tripped on the cord and took a fall. No damage done, but that cord should NOT be a trip hazard!
Réponse de Hôtel Rochester Champs Elysées :

Dear Jim, Thank you for taking the time to share your experience among us. We are glad to read you had a nice stay overall. However, we are truly sorry about the issue you had with the cord which was laying on the hallway.The situation you describe doesn't reflect in any case the quality service we attend to deliver ; please accept our sincerest apologies for the inconvenience. We informed the department heads about your feedback to assure that similar issues will not happen again. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 16/09/2019


Expérience du 10/09/2019
Publié le 10/09/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Very pleasant stay. Nothing wanthing. Enjoyed the central location.
Réponse de Hôtel Rochester Champs Elysées :

Dear Alexander, Thank you for taking the time to share your experience at the Rochester Champs Elysées. We are delighted to discover you enjoyed your stay among and that we fulfillded all your expectations. We are also pleased you especially appreciated our strategic location, at two steps from the Champs Elysées Avenue. We hope to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 11/09/2019


Expérience du 10/09/2019
Publié le 10/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

The location is excellent! Although the lobby looks small and a bit 'old' but the conditions of the room are excellent. I also like the 'city map' and recommendations provided by the staff.
Réponse de Hôtel Rochester Champs Elysées :

Dear Chin, Thank you for taking the time to share your experience at the Rochester Champs Elysées. We are pleased to read you enjoyed your stay among us and you especially appreciated the hotel's ideal location, the comfort of your room and the kindness of our staff members. Knowing that your experience was a success, your praises about our staff’s efficiency is our best reward. We hope to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 11/09/2019


Expérience du 09/09/2019
Publié le 09/09/2019 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 7/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Agradeço a estadia. Fomos muito bem atendidas. Hotel com ótima localização . Funcionários bem simpáticos.
Réponse de Hôtel Rochester Champs Elysées :

Olá Luiza, Estamos muito gratos por você ter nos dedicado o seu tempo para nos dizer o que achou da sua estadia. Estamos muito satisfeitos que você tenha uma boa estadia conosco e que a equipe esteja atenta às suas necessidades. Esperamos ver todos vocês novamente em breve Atenciosamente, Elise Guest Relation Manager
Le 05/09/2019


Expérience du 04/09/2019
Publié le 04/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
8 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Hotel was great, location good, just off Champs Elysee. Staff service was very good, only problem was air conditioning did not really cool our room adequately.
Réponse de Hôtel Rochester Champs Elysées :

Dear Kay, Thank you for your review. We are indeed ideally located as being only a few steps away from the Champs Elysées and its luxurious shops, We are sorry to read you had an issue with the air conditioning, and will report this to our technical team. We hope that your stay still remains memorable and we would be delighted to welcoming you back to the on a future occasion. Best regards, Elise Guest Relation Manager
Le 04/09/2019


Expérience du 03/09/2019
Publié le 03/09/2019 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotel elysee

Agradecer la disposición y simpatía de la gebte de recepción. Y conserjería En especial Jessi que nos hizo las reservas en los restaurantes más lindos !!!
Réponse de Hôtel Rochester Champs Elysées :

Estimado Miguel, Le agradecemos por tomarse el tiempo para compartir su experiencia. ¡Qué delicia leer tu hermoso comentario! Se ha compartido con orgullo con Jessy. Sería un gran placer saludarlo nuevamente en un futuro próximo. Atentamente, Elise Guest Relation Manager
Le 04/09/2019


Expérience du 03/09/2019
Publié le 03/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotel elysee

Excelente ubicación, el servicio del personal muy bueno, la habitación excelente en tamaño, distribución, limpieza Todo la experiencia fue muy buena, recomiendo mucho el Hotel
Réponse de Hôtel Rochester Champs Elysées :

Estimada Carlota, Le agradecemos por tomarse el tiempo para compartir su experiencia. Nos alegra que le haya gustado su habitación y el personal. Sería un gran placer saludarlo nuevamente en un futuro próximo. Atentamente, Elise Guest Relation Manager
Le 04/09/2019


Expérience du 02/09/2019
Publié le 02/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Very impressed with the concierge and desk staff. Jessie and Patrice were very very helpful!
Réponse de Hôtel Rochester Champs Elysées :

Dear George, We warmly thank you for sharing your experience with us. Your review represents a real boost for all of us and motivates us in our quest for excellence. This is a beautiful compliment and we assure you that your feedback has been proudly share with the concierge team. It would be a real honor to greet you gain! Best Regards, Elise Guest Relation Manager
Le 04/09/2019


Expérience du 01/09/2019
Publié le 01/09/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 9/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Just a great hotel, we were pleasantly surprised . We will definitely stay here again if we are in Paris
Réponse de Hôtel Rochester Champs Elysées :

Dear Debra, Thank you for taking the time to share your experience at the Rochester Champs Elysées. We are delighted to discover that you had an excellent stay with us and to see that all our efforts have met or even exceeded your expectations. It is wonderful to read you would like to come back. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 07/08/2019


Expérience du 06/08/2019
Publié le 06/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

room cleaning staff was easily to forgot refill towels or bottle water, or even leave their cleaning tools in our room.....
Réponse de Hôtel Rochester Champs Elysées :

Dear Shin Yi, Thank you for sharing your experience at the Rochester Champs Elysées. We are glad to read you enjoyed your stay overall. Concerning the room cleaning issues, please do accept our sincere apologies for the inconvenience caused. For your information, normally, we refill the towels and the bottle of water once a day, not more. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 05/08/2019
Publié le 05/08/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Great hotel, great services! Well equipped hotel with nice people. Everyone has a big smile all day long. Never fail to return to a hotel without a warm welcome. Highly recommend!
Réponse de Hôtel Rochester Champs Elysées :

Dear Veronica, Thank you for you for sharing this very complementary review! We are glad to read how much you enjoyed your stay among us. Knowing that your experience at the Rochester Champs Elysées was a success, your praises about our staff’s efficiency is our best reward. We very much hope that we will be able to welcome you back again one day in the future, to make many more happy memories! Kind regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 05/08/2019
Publié le 05/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - Seul Hotel Rochester -  hotels near champs élysées paris france

Very beautiful hotel it’s make me happy and i love Paris , and this is my first time i come to Paris and i am choosing this hotel , Perfect. Thank you Rochester Hotel
Réponse de Hôtel Rochester Champs Elysées :

Dear Fahad, Thank your for your very complementary review! We are glad to read how much you enjoyed your first time at the Rochester Champs Elysées. We are also delighted that your stay meet all your expectations. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 04/08/2019
Publié le 04/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 5/10
Adapté aux enfants 10/10
Restauration 5/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Muy bueno, muy confortable, muy bien ubicado, el personal muy amable y muy conpetente
Réponse de Hôtel Rochester Champs Elysées :

Querida santayana, Gracias por tomarse el tiempo para escribir esta reseña complementaria. Estamos encantados de leer que tuvo una estancia agradable con nosotros. También nos complace saber que disfrutó especialmente de la comodidad de su habitación, la ubicación de nuestro hotel y la profesionalidad de nuestro personal. Esperamos tener la oportunidad de darle la bienvenida nuevamente muy pronto. Mejores saludos. Elisa - Relación con el cliente
Le 02/08/2019


Expérience du 02/08/2019
Publié le 02/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Excellent staff! Very and consistently helpful and friendly. Room Nice but not outstanding.
Réponse de Hôtel Rochester Champs Elysées :

Dear Steven, Thank you for sharing your experience at the Rochester Champs Elysées. We are glad you enjoyed your stay among us and that you especially appreciated the kindness of our staff. Knowing that your experience at the Rochester Champs Elysées was a success, your praises about our staff’s efficiency is our best reward. However, we are sorry to read you room did not completely matched your expectations. Could you please explain us more details about what you did not like in your room so we could improve the quality we provide ? We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 29/07/2019


Expérience du 27/07/2019
Publié le 27/07/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 7/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Very satisfied with our room, location and the service!
Réponse de Hôtel Rochester Champs Elysées :

Dear Karen, Thank you for taking the time to share your experience at the Rochester Champs Elysées. We are glad to read you enjoyed your stay with your family among us. . We are pleased that you have enjoyed the quality of service and especially the location. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 29/07/2019


Expérience du 26/07/2019
Publié le 26/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Thnak you It was amazing hospitality & every thing was nice
Réponse de Hôtel Rochester Champs Elysées :

Dear Morsy, Thank you for sharing your experience at the Rochester Champs Elysées. We are glad to read you enjoyed your stay among us and that we fullfied your needs. We look forward to welcoming you back again hopefully soon. Kind regards. Elisa - Guest Relation
Le 22/07/2019


Expérience du 20/07/2019
Publié le 20/07/2019 (Voir plus)

Service 10/10
Emplacement 8/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Great location. Very friendly helpful people. Very clean. Would happily saty again and recommend to others.
Réponse de Hôtel Rochester Champs Elysées :

Dear Shona, Thank you for your very complementary review. We are glad to read you truly enjoyed your stay among us and you that particularly appreciated our ideal location and the kindness of our staff. It is also wonderful to know you would like to welcome back. It would be a pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 19/07/2019


Expérience du 18/07/2019
Publié le 18/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Me, and my 3 fourteen year old grandchildren loved it there, thank you
Réponse de Hôtel Rochester Champs Elysées :

Dear Elena, We thank you for sharing your nice experience at the Rochester Champs Elysées. We are delighted to read how much you enjoyed your stay with your family and your experience met or even exceed your expectations. It would be a pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 16/07/2019


Expérience du 14/07/2019
Publié le 15/07/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Enjoyed our stay. The only negative was the fact that our days did not allow us to enjoy the breakfast except for one day. What we did enjoy that day was very well done. Room was clean although we could have used an extra towel and face cloths.
Réponse de Hôtel Rochester Champs Elysées :

Dear George, We thank you for taking the time to share your experience at the Rochester Champs Elysées. We are pleased to read you enjoyed your stay among us and especially the breakfast and the comfort of your room with its amenities. We are looking forward to enrich your next stay once your travels bring you back here. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 15/07/2019


Expérience du 12/07/2019
Publié le 13/07/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotel elysee

Excelente hotel...estuvimos muy cómodos y con muy buena ubicación.Recomendable
Réponse de Hôtel Rochester Champs Elysées :

Querida Mariela, Gracias por tomarse el tiempo para comentar su experiencia en Rochester Champs Elysées. Estamos muy contentos de leer que, en todos los aspectos, nuestro hotel le ha seducido. Esperamos darle la bienvenida muy pronto. Sinceros saludos. Elisa - Relaciones con los clientes
Le 15/07/2019


Expérience du 12/07/2019
Publié le 13/07/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Rochester -  hotel etoile saint honore paris

Agréable séjour avec mais félicitation pour toute l’équipe de l’hôtel
Réponse de Hôtel Rochester Champs Elysées :

Cher Omar, Nous vous remercions d'avoir pris le temps de partagé votre expérience au sein de notre établissement. Tout l'équipe se joint à moi pour vous remercier d'avoir vanté les mérites de notre hôtel et nous sommes heureux que vous ayez trouvé tout le confort qu'il vous fallait. Nous espérons vous accueillir très prochainement parmi nous. Bien à vous. Elisa - Guest Relation
Le 08/07/2019


Expérience du 07/07/2019
Publié le 08/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Some staff needs better education in the reception. Took long time to check out

Expérience du 04/07/2019
Publié le 05/07/2019 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 -  Hotel Rochester -  hotels near champs élysées paris france

Thank you very much it was such a great experience! The hotel is very well located and the neighborhood is very nice Hope to see you soon!
Réponse de Hôtel Rochester Champs Elysées :

Dear Magdalena, We thank you for sharing you nice review about your experience among us. We are glad to read you truly enjoyed your stay at the Rochester Champs Elysées and especially the location. We also hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 03/07/2019


Expérience du 24/06/2019
Publié le 03/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Wonderful stay great location friendly staff close to everything
Réponse de Hôtel Rochester Champs Elysées :

Dear Clara, Thank you very much for taking the time to write this comment about your experience at the Rochester Champs Elysées. We are so glad to read you truly enjoyed your stay among us especially our strategic location and our staff members. We would love to welcome you back soon. Best regards. Elisa - Guest Relation
Le 02/07/2019


Expérience du 01/07/2019
Publié le 02/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

The hotel and staff always provide excellent service and accommodations. I‘ve stayed many times and it’s my favorite hotel in Paris.
Réponse de Hôtel Rochester Champs Elysées :

Dear John, We would like to thank you for you very complementary review. We are so glad to read that you are one of our regular customers and that you enjoyed your professional stay one more time. The loyalty of our guests is one of our best rewards. It would be a pleasure to welcome you back soon. Best regards. Elisa – Guest Relation
Le 01/07/2019


Expérience du 28/06/2019
Publié le 29/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Chambre très calme. Service lors du petit déjeuner pas toujours optimal.
Réponse de Hôtel Rochester Champs Elysées :

Cher Christian, Nous vous remercions d’avoir pris le temps de commenter votre expérience parmi nous. Nous sommes heureux que votre séjour professionnel se soit bien déroulé et que vous ayez particulièrement apprécié le calme de votre chambre. Cependant, nous sommes navrés que le service du petit-déjeuner n’ai pas été à la hauteur de vos attentes. Nous en avons informé notre service de la restauration, afin que nous mettions tout en œuvre pour améliorer la qualité de notre service. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien à vous. Elisa - Guest Relation
Le 28/06/2019


Expérience du 26/06/2019
Publié le 27/06/2019 (Voir plus)

Service 7/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 7/10
Restauration 7/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Loved the hotel. It was perfect for our family. Great experience for our first time in Paris. Would love to come back soon.
Réponse de Hôtel Rochester Champs Elysées :

Dear Kleem, Thank you so much for taking the time to write this lovely review! We are so glad to read how much you enjoyed your first stay in Paris with family and that we exceed your expectations. We would love to welcome you back for your next parisian trip! Best regards. Elisa – Guest Relation
Le 25/06/2019


Expérience du 23/06/2019
Publié le 25/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

We found the staff to be extremely helpful and friendly and professional, and would definitely stay here again whilst in Paris. Rooms were bright, roomy and very clean with lovely products and nice towels, and a big ;bus very comfortable firm beds with easy to use zircon / heating plus a juliette balcony with an differ tower (okay very top) but still view
Réponse de Hôtel Rochester Champs Elysées :

Dear Wilma, Thank you so much for your lovely comment! We are all here truly delighted to read that your stay at the Rochester Champs Elysées met your expectations and many more. It is so nice to know that you particularly appreciated the friendliness and the professionalism of our staff and the room with its amenities. Indeed, it is a priority for us that our guests feel at home from his arrival to his departure of the hotel. We are so glad that you are already planning on coming back ! It would be a pleasure to welcome you back very soon. Best regards Elisa – Guest relation
Le 24/06/2019


Expérience du 23/06/2019
Publié le 24/06/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

My stay in Rochester hotel is absolutely gorgeous. Location is perfect, The room was clean and comfortable. The stay is a bit pricey but it worths. Thank you team.
Réponse de Hôtel Rochester Champs Elysées :

Dear Chan, Thank you for very complementary review about your experience at the Rochester Champs Elysées. Thus, we are delighted to learn that you thoroughly enjoyed your stay and that you found our most central location perfect for your needs. We would be very glad to welcome you soon. King regards. Elisa - Guest Relations
Le 24/06/2019


Expérience du 23/06/2019
Publié le 24/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Rochester -  hotel etoile saint honore paris

C’est une belle adresse hôtelière. Service remarquable. Personnel sympa.
Réponse de Hôtel Rochester Champs Elysées :

Cher Abdellah, Nous vous remercions d’avoir pris le temps de commenter votre expérience parmi nous. Nous sommes très heureux de lire qu’en tout point l’hôtel et son équipe vous ont séduit. Ce serait un plaisir de vous accueillir à nouveau très rapidement. Elisa - Guest Relation
Le 24/06/2019


Expérience du 23/06/2019
Publié le 24/06/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 7/10
Adapté aux enfants 7/10
Restauration 7/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Good stay overall without any major complaints. Only points of concern: a) the room cleaning standard is uneven, ie. good on some days and not so good on other days. b) gentleman manning check-in counter is not in the least friendly/welcoming. Zero effort to welcome or even acknowledge guests back each time we come back to hotel after a day out.
Réponse de Hôtel Rochester Champs Elysées :

Dear Wirawam, First we would like to thank you for taking the time to share your experience at the Rochester Champs Elysées. We are glad that you had a nice stay overall among us. However, we are sorry you had some issues about the room cleaning and the front desk team behavior. The situation you describe doesn't reflect in any case the quality service we attend to deliver; please accept our sincerest apologies for the inconvenience. We always make our best we to deliver exceptional guest experience to fulfill guest's expectations. So, we informed the department heads about your feedback to improve and assure that similar issues will not happen again. We hope to welcome you back soon. Best regards. Elisa – Guest Relation
Le 24/06/2019


Expérience du 16/06/2019
Publié le 23/06/2019 (Voir plus)

Service 7/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 7/10
Adapté aux enfants 8/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

RAS, le service et l'hôtel est vraiment de qualite!
Réponse de Hôtel Rochester Champs Elysées :

Chère Monica, Nous vous remercions d’avoir pris le temps de commenter votre expérience à l’Hôtel Rochester Champs Elysées. Nous sommes très heureux que votre séjour professionnel se soit passé dans les meilleures conditions. Nous espérerons avoir le plaisir de vous accueillir à nouveau très prochainement. Bien à vous. Elisa - Guest relation
Le 21/06/2019


Expérience du 20/06/2019
Publié le 21/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  paris hotel champs elysees

Overall very good hotel,but very expensive. SupplyDemand inParis plays... Very good cocktail variety at the bar Very attentive personnel
Réponse de Hôtel Rochester Champs Elysées :

Dear Marco , First, let us thank you for sharing your impressions about your stay in our hotel. We are happy to read that had a nice professional stay and you particularly appreciated our cocktails and the service of our staff. We hope to welcome you back soon. Best regards. Elisa - Guest relation
Le 21/06/2019


Expérience du 20/06/2019
Publié le 21/06/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 7/10
Rapport qualité/prix 5/10
Adapté aux enfants 3/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

The quality of the rooms and location was excellent for us. The staff was outstanding and we would gladly stay there again and recommend it to our friends.
Réponse de Hôtel Rochester Champs Elysées :

Dear Melvin, Thank you so much for your lovely comments! We are very glad that you truly enjoyed your experience at The Rochester Champs Elysées and especially the room’s quality , the ideal location and our staff members. Indeed, it is a priority for us that our guest feel at home during their stay. We are also so happy to read that you already planed to come back and that you will recommend our hotel! It would be a pleasure for us to welcome you back soon! Kind regards. Elisa - Guest Relation
Le 21/06/2019


Expérience du 16/06/2019
Publié le 20/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
7 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Room was nice. Decor and finishes nice. Did not love the lobby decor. Felt it needed updating.
Réponse de Hôtel Rochester Champs Elysées :

Dear Bonnie, First let us thank you for sharing your experience at The Rochester Champs Elysées. We are happy to read that you enjoyed your stay and especially your room. We are sorry the lobby didn’t match your expectations. We renovated it three years ago. We hope to welcome you soon. Kind regards. Elisa - Guest relation
Le 20/06/2019


Expérience du 19/06/2019
Publié le 20/06/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 -  Hotel Rochester -  hotels near champs élysées paris france

Excellent hotel, very helpful and professional staff. Would stay here again and would recommend to friends.
Réponse de Hôtel Rochester Champs Elysées :

Dear Leticia, We warmly thank you for taking the time to post your review. We are absolutely delighted that you thoroughly enjoyed your stay and the "professional staff"! We would be honored to greet on another occasion. Best regards, Elise Guest Relation Manager
Le 06/06/2019


Expérience du 04/06/2019
Publié le 06/06/2019
Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

We had a lovely stay for our anniversary and were acknowledged in the breakfast by Leonard, also Patrice did a fine job setting our reservations and travel arrangements to our next hotel in Bordeaux. We want to thank ALL of your lovely staff, including the night bar and housekeeping, EVERYONE contributed to making our stay in Paris spectacular, you have very nice service and property.
Réponse de Hôtel Rochester Champs Elysées :

Dear Joey, We thank you for sharing your experience. We are delighted to read that you were charmed by the hotel and the staff. We are very proud to read you had an amazing stay with us. We would be delighted to greet on another occasion! Best regards, Elise Guest Relation Manager
Le 06/06/2019


Expérience du 13/05/2019
Publié le 06/06/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Beautiful room, but we were not handicapped and should have been given a regular room. Showering was a disaster. Water everywhere on floor. No place to put towels as no towel bars under sink. No other options for breakfast other than a full buffet. Everything else was excellent. We would come back again, but not o to that room.
Réponse de Hôtel Rochester Champs Elysées :

Dear Gary, Thank you for your review. I am glad you had a nice stay overall. Regarding the room, we were fully booked, that's why you got this room, and we apologize about it. Next time do not hesitate to precise it to our reservation agent so we will make sure you get another room. We hope to have the chance to welcome you back soon! Best regards, Elise Guest Relation Manager
Le 06/06/2019


Expérience du 29/05/2019
Publié le 05/06/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Thought the location of hotel was perfect. Rooms were good. Concierge was extremely helpful. Would stay here again.
Réponse de Hôtel Rochester Champs Elysées :

Dear Paul, We thank you for sharing your experience. We are delighted that you thoroughly enjoyed your stay with us and your compliments have been shared with the team. It would be real pleasure to greet you on your next vacation. Best Regards, Elise Guest Relation Manager
Le 03/06/2019


Expérience du 21/05/2019
Publié le 02/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Страхотна локация. Чисто, уютно и приветливо. Препоръчвам!!!
Réponse de Hôtel Rochester Champs Elysées :

Уважаемый Yordan, Благодарим Вас за то, что поделились своим опытом. Мы рады, что вам очень понравилось ваше пребывание у нас, и ваши комплименты представляют собой реальную награду и мотивируют нас в стремлении к совершенству. Было бы очень приятно приветствовать вас на следующих каникулах. С уважением, Elise Guest Relation Manager
Le 03/06/2019


Expérience du 31/05/2019
Publié le 01/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotel etoile saint honore paris

Très bon séjour personnel accueillant j’a Adoré hôtel bien placé
Réponse de Hôtel Rochester Champs Elysées :

Chère Angela, Nous vous remercions d’avoir partagé votre ressenti. Nous sommes très heureux de lire que votre séjour au sein de notre établissement vous ait apporté entière satisfaction et que vous ayez été séduits par la qualité des prestations ainsi que par le service offert. Vos éloges ont été partagées avec l’ensemble de nos collaborateurs. Nous aurons grand plaisir à vous accueillir lors d’un prochain séjour. Bien cordialement, Elise Guest Relation Manager
Le 31/05/2019


Expérience du 30/05/2019
Publié le 31/05/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 7/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

We had a wonderful warm greeting on arrival. Staff very attentive. Enjoyed the French atmosphere of the hotel.
Réponse de Hôtel Rochester Champs Elysées :

Dear Clive, I'm so happy to know how much you enjoyed your stay and that our team were able to take such great care of you. I very much hope that we will be able to welcome you back again one day in the future! Best regards, Elise Guets Relation Manager
Le 27/05/2019


Expérience du 25/05/2019
Publié le 26/05/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

We stayed at Hotel Rochester with a group tour. The room was quite comfortable and the housekeeper even made up the bed to accommodate our preferences. We appreciated the in room mini-fridge. The concierges were quite helpful to help us find Metro Lines. The food on the morning buffet was plentiful and delicious.
Réponse de Hôtel Rochester Champs Elysées :

Dear Robert, Thank you for taking the time to share your recent experience with us. It was a pleasure to welcome you to Paris and to know how much you enjoyed your stay. Best regards, Elise Guest Relation Manager
Le 23/05/2019


Expérience du 21/05/2019
Publié le 22/05/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Small quiet hotel, well appointed rooms,, very convenient location.
Réponse de Hôtel Rochester Champs Elysées :

Dear Lorraine, Thank you for taking the time to share your recent experience with us. It was a pleasure to welcome you to Paris and to know how much you enjoyed your stay. Best regards, Elise Guest Relation Manager
Le 22/05/2019


Expérience du 07/05/2019
Publié le 21/05/2019 (Voir plus)

Service 8/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 6/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Lovely stay, great - helpful staff, and perfect location.
Réponse de Hôtel Rochester Champs Elysées :

Dear Andy, I'm so happy to know how much you enjoyed your stay and that our team were able to take such great care of you. I very much hope that we will be able to welcome you back again one day in the future! Best regards, Elise Guest Relation Manager
Le 17/05/2019


Expérience du 14/05/2019
Publié le 15/05/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

It was a lovely hotel and in a very nice location.
Réponse de Hôtel Rochester Champs Elysées :

Dear Joyce, Thank you very much for your review. It is a great pleasure to read that you had an enjoyable time in the hotel! Looking forward to your next visit, Kind regards, Elise Guest Relation Manager
Le 15/05/2019


Expérience du 13/05/2019
Publié le 14/05/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
8 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Breakfast was poor. For example there wasn't the option to order an omelet, there weren't cheese slices to make a toast, there wasn't simple turkey ham... just one with spices. Oven Potatos were overloaded with salt and garlic..

Expérience du 13/05/2019
Publié le 14/05/2019 (Voir plus)

Service 8/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Great experience, staff were very accommodating, I would definitely recommend this hotel. I would like an earlier check-in if I have to take another overnight flight.

Expérience du 11/05/2019
Publié le 12/05/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Rochester -  hotel etoile saint honore paris

ne changez rien. vous etes super! nous avons ete tres bien recu
Réponse de Hôtel Rochester Champs Elysées :

Cher Paul, Nous sommes ravis que vous ayez apprécié votre séjour dans notre établissement! Merci beaucoup de partager votre ressenti, très important à nos yeux. A très bientôt de retour parmi nous, ce serait un très grand plaisir pour toute équipe de vous accueillir de nouveau. Cordialement, Elise Guest Relation Manager
Le 14/05/2019


Expérience du 01/05/2019
Publié le 10/05/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10
Adapté aux enfants 7/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Enjoyed our stay very much. Breakfast service Saturdayand Sunday needed improvement; spoke to Reception staff about this as we checked out.
Réponse de Hôtel Rochester Champs Elysées :

Dear Sarah, Thank you for sharing your opinion following your stay with us. We are really glad you had an ice stay with us. However we sincerely regret that the breakfast service on weekend did not meet your expectations. We shared your comments with our teams, it is really important to us to know what we could improve to provide you a better service on your next visit. Best regards, Elise Guest Relation Manager
Le 14/05/2019


Expérience du 05/05/2019
Publié le 06/05/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 8/10

Avis vérifié par Guest Suite
9 10

 - Seul Hotel Rochester -  hotels near champs élysées paris france

Excellent service from all the staff.. Concierge Yacine was extremely helpful and accommodating me during my stay. .
Réponse de Hôtel Rochester Champs Elysées :

Dear John, Many thanks for your very nice review further to your stay with us! Every member of our team and especially Yacine is delighted you had a nice time in our place, and looks forward to the great pleasure of welcoming you back soon. Kindest regards, Elise Guets Relation Manager
Le 14/05/2019


Expérience du 23/04/2019
Publié le 02/05/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Great view. Great bed. I would enclose the shower

Expérience du 23/04/2019
Publié le 25/04/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Rochester -  hotels near champs élysées paris france

Thank you for your friendly service and the glutenfree bread.

Expérience du 22/04/2019
Publié le 25/04/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 9/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

I was very much satisfied with the hotel, comfortable room, pleasant staff, excellent breakfast.
Réponse de Hôtel Rochester Champs Elysées :

Dear Marijana, We would like to thank you for your kind comments regarding your recent stay with us. We are delighted to read that you fully enjoyed your stay, especially our staff and breakfast. Looking forward to welcoming you back soon! Best Regards, Elise Guest Relation Manager
Le 24/04/2019


Expérience du 19/04/2019
Publié le 21/04/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 7/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

We really enjoyed our stay. The entire staff was very receptive, professional and friendly to work with. We will recommend this hostel to others.
Réponse de Hôtel Rochester Champs Elysées :

Dear Edmund, We would like to thank you for having taken time to share your last experience. We are very happy that your stay gave you complete satisfaction regarding our staff and service provided. Hoping to have the pleasure to welcoming you back soon, Kind Regards, Elise Guest Relation Manager
Le 24/04/2019


Expérience du 18/04/2019
Publié le 20/04/2019 (Voir plus)

Service 10/10
Emplacement 8/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

Beautifully appointed hotel is a peaceful retreat in the midst of hustle and bustle. We walked everywhere and ate at wonderful nearby restaurants. Staff was courteous, friendly and helpful. Miss it already!
Réponse de Hôtel Rochester Champs Elysées :

Dear Margaret, Thank you for your review. We are very happy that your stay and our team gave you entire satisfaction. It would be a pleasure to welcome you back to our hotel for your next stay in Paris. Kind regards, Elise Guest relation Manager
Le 24/04/2019


Expérience du 11/04/2019
Publié le 20/04/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

We were really pleased with the attention and assistance we received from everyone, particularly Dominique, the concierge, and William, the bar manager. We would surely book with your hotel again if we were to come to Paris again. We will certainly recommend the Hotel Rochester to anyone planning to visit Paris!
Réponse de Hôtel Rochester Champs Elysées :

Dear Carol, Thank you so much for having chosen our hotel on your recent trip to Paris and for having taken the time to review us. We are absolutely thrilled to read your lines and see that our team members were able to contribute to making your stay a memorable one, especially the barman and Dominique! Be assured that we will share your comment with them. It would be a pleasure to welcome you again! Best regards, Elise Guest Relation Manager
Le 16/04/2019


Expérience du 12/04/2019
Publié le 15/04/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 7/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Rochester -  hotels near champs élysées paris france

The hotel is in a perfect location in the centre of Paris. The rooms are very high quality and the reception staff very helpful. The breakfast had an excellent choice, but the service was not good. It took 35 minutes to get coffee the first day and on our second day we were told the machine was not working
Réponse de Hôtel Rochester Champs Elysées :

Dear Guy M, Thank you very much for taking the time to write this review on your recent visit. We are delighted to read that you enjoyed a nice stay with us. Regarding the service at the breakfast, we deeply apologize about what happened. Be sure that I will transfer your review to the F&B manager. Best regards, Elise Guest Relation Manager
Le 15/04/2019


Expérience du 14/04/2019
Publié le 15/04/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Restauration 8/10

Avis vérifié par Guest Suite
7 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

The hotel has a cleanliness problem. The room did not seem clean, and worse, it had a very strong odor from cleaning chemicals. I had to keep the window open to compensate. There is no reason to use industrial chemicals to keep a space clean. You should do more to clean and air out the bed and pillows, and vacuum more extensively.
Réponse de Hôtel Rochester Champs Elysées :

Dear Lawrence, Thank you for your review. We are sorry to read that you've been disappointed by the housekeeping service. The situation you describe doesn't reflect in any case the quality service we attend to deliver ; please accept our sincerest apologies for the inconvenience. Be assured that your feedback has been transferred to the executive housekeeper. Regarding the products we use, yes we use chemicals for cleaning bathrooms. But we are going to use more and more steam cleaning. Hoping to have a chance to welcome you back soon at the hotel. Best regards, Elise Guest Relation Manager
Le 16/04/2019


Expérience du 12/04/2019
Publié le 13/04/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Excellent hotel with superb staff.I have already reviewed this hotel on trip advisor
Réponse de Hôtel Rochester Champs Elysées :

Dear Linda, Thank you for sharing your impressions with us and on TripAdvisor. We are really happy that you have enjoyed your stay. We remain at your service and we hope to welcome you again soon in Paris. Best regards, Elise Guest Relation Manager
Le 11/04/2019


Expérience du 09/04/2019
Publié le 10/04/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10
Adapté aux enfants 7/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Parfait ! Que dire de plus : PARFAIT. J'ai l'avantage de pouvoir profiter d'un avantage tarifaire accordé à la FNAIM mais je ne sais pas si je peux en profiter dans le cadre privé. Merci Bien cordialement
Réponse de Hôtel Rochester Champs Elysées :

Bonjour Carole, Merci pour votre commentaire. Nous sommes heureux que votre déplacement professionnel se soit déroulé dans les meilleures conditions possible. Nous espérons vous retrouver très rapidement parmi nous! Cordialement, Elise Guest Relation Manager
Le 10/04/2019


Expérience du 29/03/2019
Publié le 09/04/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

A couple of observations: 1. The key demagnetized twice in a day. 2. one single lift causes long waits at the floors.
Réponse de Hôtel Rochester Champs Elysées :

Dear Giuliano, Thank you for your review. Please do accept our apologies for the inconveniences caused. Your constructive feedback is duly noted and will be shared with our team. Best regards, Elise Guest Relation Manager
Le 08/04/2019


Expérience du 05/04/2019
Publié le 06/04/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 6/10
Adapté aux enfants 8/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Très bon accueil, personnel très agréable. Chambre spacieuse et au calme, petit-déjeuner très complet.
Réponse de Hôtel Rochester Champs Elysées :

Chère Elodie, Toute l'équipe se joint à moi pour vous remercier de ce commentaire élogieux. Au plaisir de vous accueillir de nouveau chez nous ! Cordialement, Elise Guest Relation Manager
Le 02/04/2019


Expérience du 29/03/2019
Publié le 02/04/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Good rooms, though I didn't like the fact that the bathrooms are exposed. Limited food variety in restaurant. Good location to main attractions
Réponse de Hôtel Rochester Champs Elysées :

Dear Ihab, Thank you for choosing our hotel for your stay. We are pleased that you have enjoyed the room and especially the location. We remain at your service if you need information. Best regards, Elise Guest Relation Manager
Le 02/04/2019


Expérience du 30/03/2019
Publié le 31/03/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 7/10
Restauration 7/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Très bon hotel 4étoiles. Petit déjeuner très bon très complet. Petit bémol pn ne peut pas baisser le chauffage dans la nuit.
Réponse de Hôtel Rochester Champs Elysées :

Bonjour Caroline, Nous sommes heureux d'apprendre que votre séjour s'est déroulé dans des conditions optimales. Concernant le petit bémol, nous prenons note de votre remarque et nous excusons. Cordialement, Elise Guest Relation Manager
Le 02/04/2019


Expérience du 26/03/2019
Publié le 30/03/2019 (Voir plus)

Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10
Adapté aux enfants 7/10
Restauration 9/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

I appreciated being given a low level room on request. Easy check in and out
Réponse de Hôtel Rochester Champs Elysées :

Dear Rachel, Thank you for choosing our hotel for your stay. We are pleased that you have enjoyed the ease of check in and check out. We would love to welcome you again. Best regards, Elise Guest Relation Manager
Le 28/03/2019


Expérience du 27/03/2019
Publié le 28/03/2019 (Voir plus)

Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 6/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

hotel agréable, service courtois et disponible, petit souci avec l'ascenseur de droite qui a tendance à cahoter!
Réponse de Hôtel Rochester Champs Elysées :

Cher Mohieddine, Merci pour votre commentaire. Nous sommes heureux que votre déplacement professionnel se soit déroulé dans les meilleures conditions possible. Nous avons bien pris note de votre remarque concernant l'ascenseur. Nous espérons vous retrouver très rapidement parmi nous! Cordialement, Elise Guest Relation Manager
Le 28/03/2019


Expérience du 26/03/2019
Publié le 27/03/2019 (Voir plus)

Service 8/10
Emplacement 6/10
Chambre 7/10
Rapport qualité/prix 6/10
Restauration 6/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

Love your hotel. Stayed 4th year in the row. Come in March for my wife's birthday and bring a lot of our friends to stay at your hotel. Excellent staff. Extremely polite and attentive. Having our request for a cold and quiet room gave us an upgrade to the room with working AC. Gave us a free late check out that gave us the morning of departure to still enjoy. And, of course, a glass of champagne upon arrival is always a nice touch. A couple of things you may work on to improve: Musty Smell in the room (#45) either from air ducts or from covering the smoke. Turning on AC removed it right away, but I would try to remove it completely as that smell is what separates a good hotel from a bad one for us (most likely for many other people). The breakfast room can use a bigger Coffee machine that can produce coffee with milk and hot chocolate Etc. The breakfast must include various pastries (not just a plain croissant) as that is why people from all over the world come to France!!!
Réponse de Hôtel Rochester Champs Elysées :

Dear Eugene, Thank you for sharing this excellent review of your stay with us. I am very pleased to see that you had a fantastic stay for this special occasion and I will be sure to share your lovely comments with the whole of my team. I informed the department heads about your feedback to improve. I very much look forward to your return to the Rochester Champs Elysées. Best regards, Elise Guest Relations Manager
Le 21/03/2019


Expérience du 14/03/2019
Publié le 15/03/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 7/10

Avis vérifié par Guest Suite
9 10

 -  Hotel Rochester -  hotel elysee

Excelente atención Las habitaciones impecables como así también la cordialidad del personal
Réponse de Hôtel Rochester Champs Elysées :

Querida Patricia, Muchas gracias por sus comentarios, nos complace que haya tenido una agradable estancia con nosotros y haya disfrutado de su habitación y de nuestro personal. Esperamos darle la bienvenida nuevamente en su próxima visita a París. Saludos cordiales, Elise Guest Relation Manager
Le 14/03/2019


Expérience du 12/03/2019
Publié le 13/03/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  paris hotel champs elysees

Un vero boutique hotel. Mi è piaciuto moltissimo. Pulizia a livello altissimo nella camera. È la prima volta che la moquette i camera non mi fa stare male (Sono allergica alla polvere)
Réponse de Hôtel Rochester Champs Elysées :

Cara Patricia, Grazie per la tua recensione. Sono davvero felice di leggere che hai trascorso un piacevole soggiorno con noi e hai apprezzato la pulizia della tua camera. Speriamo di vedervi presto in Paris! I migliori saluti, Elise Guest Relation Manager
Le 06/03/2019


Expérience du 05/03/2019
Publié le 06/03/2019 (Voir plus)

Service 10/10
Emplacement 8/10
Chambre 10/10
Rapport qualité/prix 9/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Thank you I’m enjoying the stay and the Location Too

Expérience du 01/03/2019
Publié le 02/03/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Hotel confortable avec un service d'accueil attentif et de bonne présentation

Expérience du 27/02/2019
Publié le 28/02/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotel etoile saint honore paris

Nous avons passé un tres bon séjour. Nous recommandons.

Expérience du 23/02/2019
Publié le 24/02/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Rochester -  hotel etoile saint honore paris

Bien situer par rapport à nos bureaux. Excellent petit déjeuner.

Expérience du 05/02/2019
Publié le 09/02/2019 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

Wonderful short stay with excellent service. Took a while to figure out the after that all fine

Expérience du 01/02/2019
Publié le 05/02/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Rochester -  hotels near champs élysées paris france

I had a very pleasant stay, and everything was perfect. I was happy that I could already get into my room around noon when I arrived to Paris.

Expérience du 31/01/2019
Publié le 04/02/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Rochester -  hotel elysee

Adoramos nossos dias no hotel ! Muito obrigada! Ricardo Alessandra Pedro Julia

Expérience du 24/01/2019
Publié le 28/01/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 9/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

It was ... to do it again! Can allways recomend your Hotel!

Expérience du 02/01/2019
Publié le 06/01/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 7/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotels near champs élysées paris france

great experience and providing services with the great management services and providing solutions to people.

Expérience du 01/01/2019
Publié le 05/01/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 6/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Rochester -  hotel etoile saint honore paris

Magnifique superbe chambre bien décorée avec goût. Bien fourni en mini bar, bain douche, serviteur afin de poser les vestes... Grande surface....

Expérience du 20/12/2018
Publié le 24/12/2018 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 7/10

Avis vérifié par Guest Suite