Bienvenus dans notre Espace Presse, pour toute demande merci de nous contacter aux coordonnées suivantes :
Communication & Marketing Manager
+ 33 (0)1 56 69 69 18
Nous serions heureux de discuter de vos projets et vous apporter les informations nécessaires à la réalisation de ceux-ci.
Concierge desk was especially helpfull with a car and directions - thank you!
Wonderful stay. Staff very professional and helpful. Probably the best hotel we've ever utilized. Great location.
Hotel staff was eager to please and they made you feel that they were glad you were staying at their hotel!
We had a lovely long weekend, thank you. Perfect location, nice room and good service.
It was extremely loud, so I could not sleep the first night which caused me to miss my Eiffel Tower tour and I could not reschedule or get my money back for it. The concierge did not care when I explained this to him.
There are stains on the carpet in my room which is unacceptable for the price point.
I exchanged $100 US dollars at the hotel because I simply did not feel safe going to the bank and using the ATM out in the open. The hotel charged an astronomical fee. They gave me 75 Euro in exchange for $100 US dollars. That was terrible, and I felt taken advantage of and not cared for as a guest.
I paid a premium for a nicer room and I was not treated well.
The staff was extremely nice and helpful. Made our stay very enjoyable especially John at the bar as well as the young lady that did our checkout on Sunday morning. The concierge team was excellent!
The front staff, concierge, house keeping and room service were exceptional. We loved the hotel!
A lovely hotel, in a great location. Very clean, and comfortable, with exceptional staff
Very nice hotel. Location
Finally we have found an excellent hotel in Paris.
Fantastic, real very well placed and confortable. yo recomend any friend
The Hotel Rochester exceeded our expectations. The room had a lot of space and the beds were super comfortable!
Friendly staf , very good location
A wonderful place to stay in Paris. A hidden gem. My husband and I will be back to spend some personal time.
Love the room!! Is spacious and super clean. Wonderful location.
Thankyou for a very pleasant stay. Staff were very helpful. We enjoyed our Easter treats. Thankyou.
It was nice ce to come back to a lovely clean and pleasant room after a day in the city. Toilet was in a very cramped space in the bathroom. Staff were very nice.
Friendly staff and lovely room
Perfect location for my event in town. A bit noisy in the evening it was furniture moving for a long time that effected my sleep in a neagtive way
Extremely thin walls- we could hear every little cough from neighbors and loud thumps from I think elevator during the nights we were on 1st floor also big red stain in the middle of the floor was disgusting and the zink in the bathroom was cracked all over
Perfect stay with very nice personnel, very good breakfast
Very clean hotel, excellent service, excellent rooms
We will be back soon
Great location and good quality hotel
All staff were excellent
Everything was good, from hotel’s location, staff and room. About breakfast I can’t decide because we didn’t trying that.
Location of hotel was very convenient. Steps away from Champs-Elysee , metro stations, and some good restaurants.
Peignoir et sleepers devraient etre dans les chambres dans ce type d'hotel.
Super Klasse , sehr aufmerksames und freundliches Personal. Und das Drumherum super. Top!!! Vielen Dank
Great location,clean big room,very friendly staff
Nous ne connaissions pas cet hôtel et ce fût une belle découverte. Personnel très accueillant, très compétent. Le petit déjeuner est très copieux et superbement bon.
Un grand merci à toutes les équipes pour cet excellent séjour.
Tv channels is limited, there is no sports channels to watch live matches, no Arabic channels
Perfect ! Totul a fost impecabil !
Overall, We were not happy
Excellent customer service, good facilities and well located for tourist attractions. Staff super attentive and friendly! Breakfast could have been better.
La struttura ha superato le mie aspettative tanto che io l'avrei valutato come un 5 stelle
Thank you for your hospitality and even taking my request for a room with a view of the Eiffel Tower albeit just only partial view.
A l arrivé hôtel jolie, accueil bien, chambre sympa dommage que pour un 4 étoile dans le frigo bar juste une bouteille d'eau,la chambre le premier jour propre,le lendemain les verres pa changer l aspirateur pas passé la poubelle pas de sac poubelle, petit problème avec la carte pour entrer dans la chambre je redescends à l accueil pour savoir ce qui se passe la ça a bien fait rire la dame a l accueil moi un peut moins.aussi plus de petits produits dans la salle de bain je pense que pour une chambre a plus de 350€ la nuitée se sont des petits gestes important dommage
Overall excellent, people in reception, door men and people in the breakfast were professionals, very helpful and polite. The reason of my 8 in breakfast is that the croissant for which France has a reputation for could be better and that I wanted to order oatmeal but the person that came for the order didn’t know what it was ,
Thank you for the great experience. The room was very beautiful with an amazing view and the staff at the reception was very friendly and professional. Only two pain points for our staying were: the shower cabin which was not working and could not stay still; the room service which, while cleaning the room, balled up my suit trousers which I left hanging and by doing so they almost ruin them.
Need to have room services 24 hors
Lovely hotel, great proximity and friendly staff. Thank you!
Nous préférons les chambres qui donnent sur la cour intérieure mais très bien malgré tout
Excellent staff !!!!
Had a great stay overall and everyone from the staff were every polite! My only complain is that the Wi-Fi connection/speed was not good in
Very pleasant and helpful staff
Good location for business and leisure
The service we received was superb! Everyone went above and beyond! Our room was beautiful and we will recommend this hotel to everyone who wants to visit Paris!!
Tranquille mais proche des champs elysés
Hotel con buena ubicación, personal de recepción y bar muy amables. Ha sido una estancia muy agradable en el hotel
Very good service, very good lacation
Lovely to be upgraded but with the room overlooking the courtyard cigarette smoke from there was disturbing.
Very good location with spacious rooms
Ottimo Hôtel per luogo, offerta e gentilezza del personale. Ottima camera e colazione
The sauna need to be book- so it need to be hot and working when I go to the sauna. Unfortunately the sauna was not hot and working
Need to increase the security like to use card to open the lift
Everything is good except there’s no chest with drawers which is unacceptable. The towels are too thin.
Good hotel and place
Great locations, clean room
We booked the junior suite but didn’t get what was described in the pictures. We had a long flight and didn’t bother asking because it was hard to even get a do not disturb sign
Very good location and clean rooms
Clean, close from everything
Muy buena atención, hermoso hotel.
Very good location, easy to walk to all attractions.
Excelente atención por parte del personal. Las instalaciones en perfectas condiciones. La ubicación es muy buena. Volvería a este hotel sin dudarlo.
Sehr gutes Hotel, sehr zu empfehlen
We were very happy there
Evrthing is perfect. Tahank you for your kindness.
Tout à parfait au rochester
Enjoyed the stay and staff was very nice.
Well appointed, quiet hotel in great location. Would definitely stay there again
Nice hotel, nice location, large room( jr suite) for Paris.
El hotel está muy céntrico, el personal muy amable. La habitación es un poco justa. Por lo demás perfecto
Room is very nice & clean, but breakfast not had many selections
Suggestion: improve acoustic.
Excellent location and services
Good location, very nice spa and very spacious suite
Thank you so much bay
Very nice hotel for a say in Paris
Notre séjour s'est très bien passé. L'accueil de la réception était très bon. Notamment avec Gloria. Je souhaite faire une mention spéciale à Yvan au petit déjeuner. Il a été extrêmement serviable, chaleureux et nous n'oublierons pas son hospitalité et son professionalisme. Merci à tout le monde à l'hotel. Nous reviendrons!
Emplacement, accueil et confort top!
The reception team and the concierge as well are super nice and super helpful! made our stay so great.
Ça s’est très bien passe
We had a great stay thank you.
Excelente , ubicacion , limpieza ,camas etc.. me gusto mucho
We stayed 5 nights in your hotel, every morning at 9 am we left on the door a sign asking for cleaning the room. In the
last two nights we arrived back in the hotel at 5pm and found out that the room was not cleaning! We were waiting two times one hour in the lobby waiting for our room to be ready!!
Excellent service. Hôtel à recommander.
The people in reception so bad to handle
Très bon hôtel mais personnel à la réception peu sympathique .
Problème pour dormir avec une ventilation qui souffle sur le crane.
The room was lovely! Big and very comfortable. I was not 100% happy with my experience with housekeeping & maintenance. I had trouble with the pull-out bed and toilet. When I called (twice) to say there was no bedding to make the bed, an employee dropped off just 2 flat sheets, practically threw them at me like I had the plague (I was masked when I opened the door). Additionally, I told the man who dropped off the sheet that my toilet was not flushing, he responded that was not his department, and ran off.
It was wonderful stay but i hope to take care of carpet cleanence. Hope to see you soon.
Emplacement parfait, près des lignes de métro. Personnel au petit soin. Agréable séjour entre amis. Petite déception pour le spa, nous pensions trouver un jacuzzi ou piscine.
I enjoyed the stayed and the staff was amazing
Très satisfait de notre séjour à cet hôtel. Accueil, services, propreté de la chambre, situation tout était idéal.
Prestation hôtelières de grande qualité .
Je suis arrivée a 14h30 dans la chambre je constate qu'il n'y pas de lit individuelle mais le monsieur qui monte les bagages certifie qu 'a notre retour la chambre sera changé et bien sur rien n'a été fait j appelle la réception a 1h du matin il me dit qu' il va faire quelque chose et 30 minutes plus tard toujours rien donc j'appelle la réception il me répond qu'il n 'a pas de personnelle autre incident en entrant dans votre hotel un homme assit sur un fauteuil en face la réception se lève au meme moment et nous suit jusqu'à l'ascenseur je retourne a la réception pour dire au monsieur se qu'il se passe il me répond c'est un client il fait se qu'il veut dans les couloirs sachant que sur la gauche il avait des toilettes il est descendu et n'est jamais remonté
The reception and concierge staff were very helpful and pleasant
Nice place to stay in Paris
Good location , service at reception was not great
En savoir plus
92 rue la Boétie
+33 1 56 69 69 00