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Welcome to our Press Area, for any request please contact us at the following contact details:

 

Justine Carpentier
Communication & Marketing Manager

+ 33 (0)1 56 69 69 18
j.carpentier@groupefrontenac.com

 

We would be happy to discuss your projects and provide you with the necessary information to realize them.

9/10 Out of a total of 580 reviews collected
08/08/2021 Isabella 10/10
A very good hotel in the center of Paris! We will come back!!!
30/07/2021 Tina danielle 7/10
Chaleureux propre discret
01/07/2021 Hassan 10/10
Perfect location, friendly staff, clean rooms
27/06/2021 George Preda 10/10
Hotel Rochester Champs Elysee is excelent choice for stay, right in the heart of Paris. Very very professional staff. Thank you.
13/06/2021 ELODIE 6/10
Chambre 103 propre et spacieuse, terrasse sympathique, petit déjeunait copieux et sympa avec du choix, personnel attentionné par contre les chambres avec terrasse donnent sur la rue qui est tres passante meme la nuit donc vraiment bruyantes ! meme avec les fenêtres fermés dommage ... et le gros gros point négatif qui aurai pu etre dangereux c'est que j'avais mis la pancarte "ne pas déranger" avant de quitter ma chambre sur les coups de 11h30/12h et lorsque je suis revenu à 16h30 j'ai eus le "plaisir" de voir que cette pancarte etait coinsé dans l'encadrement de la porte de chambre ce qui fait qu'elle ne fermé plus et que n'importe qui aurai pu y entrer !!! d'ailleurs je n'ai meme pas eus besoin d'utiliser ma carte pour rentrer, je n'ai eus cas pousser la porte ..... alors deja le fait qu'on ne respecte pas ma demande je trouve ça moyen, mais qu'en plus on fasse preuve de négligence comme ça je ne comprends pas ..... j'avais fais quelques achats de valeurs la veille, heureusement je les ai mis dans le coffre, sans ce problème j'aurais recommandé sans hésiter cet hôtel mais là mon avis est malheureusement plus mitigé ...
29/05/2021 Serge 10/10
Excellent accueil Merci pour cet excellent séjour
22/05/2021 Claudine 7/10
Beaucoup de manquements pour un hôtel de ce prix: frigo en panne , téléphone en panne (mal raccroché à la réception), plusieurs aller-retour pour avoir une carte qui ouvre la chambre, problème de vidange de la baignoire, au petit déjeuner: un jour pas de beurre, un jour pas de fromage... Demande d'un verre de vin : on me ramène une bouteille entière , le jour suivant on ne trouve plus le vin rouge ...Repas commandés arrivent tiède ou froid. Par contre beaucoup de gentillesse et bonne volonté du personnel , particulièrement Malika et une terrasse privée très chouette.
20/10/2020 Tarek 9/10
Great staff, great rooms, and great location
21/09/2020 Najma 7/10
At my arrival I’ve ordered the room service for breakfast for the next morning but that was not served Thats my only issue because we were not prepared to have it downstairs thus we had to go n have lunch directly which was quite unpleasant as there were no open restaurants nearby because of the covid19...the access to the champ elysee avenue was also close police everywhere blocking the access... i was quite disappointed...
14/09/2020 Mohammad 10/10
One of the best 4 stars hotels in paris
23/08/2020 Attila 10/10
Very friendly staff, perfect location, nice atmosphere. A pool or jacuzzi would be nice.
07/03/2020 IOANNIS 10/10
Excellent hotel in a very nice location. Rooms were very clean and nicely decorated. I will definitely come again.
12/02/2020 Chrystine 10/10
Le service est très bon! Le chambre propre et confortable.
10/02/2020 Ali 10/10
All are just excellent a little smile on faces of some staff will complete your perfect picture
24/01/2020 THAMER 7/10
I was upset with extending my check out time they should give me more time with better way of providing the services
22/12/2019 PASCAL 7/10
Chambre bruyante! Réveil tous les matins à 5:30 pour cause de bruits!
16/12/2019 Aime Clovis 8/10
Bel hôtel,convivial,juste baisser un peu les prix...
12/12/2019 Gabriela 10/10
Amazing staff, very good services. Location very nice and close to promenada on Champs Elysee.
02/12/2019 Hande 9/10
Beautiful hotel perfect location friendly stuff. Thanks for everything. See you again
22/11/2019 ELODIE 6/10
Nous avons passé dans l’ensemble un agréable séjour dans une chambre très confortable et au calme côté court, et c’était très bien. A notre arrivée en chambre le coffre ne fonctionnait pas et il n’y avait pas de chaussons. Nous l’avons signalé et le personnel est intervenu très vite. A notre arrivée un réceptionniste nous a accueilli. Sachant que je rêva aussi séjourner à Paris en sec je lui pose la question si les tarifs sont les mêmes pour cette période en donnant mes dates. Il me dit que oui et de faire la réservation directement via votre site pour justement avoir les meilleurs prix. Étant sur place, il était pour moi plus facile de voir cela en direct. 48h plus tard je retourne à la réception pour valider mon séjour et la on m’annonce que cela sera 500€ de plus que le tarif de mon séjour actuel !! Et que les tarifs changent tous les jours. C’est une information que l’on ne m’avait pas donné à mon arrivée et j’aurai préféré que l’on m’en informe pour réserver directement lors de ma demande et éviter cette douche froide. La responsable réceptionniste est intervenu et à trouvé le lendemain une solution pour nous appliquer un tarif similaire. Nous avons apprécié et donc confirmer la réservation de déc. Hier lors de notre départ, nous avons eu une expérience désagréable. Nous avions demander un transfert Hotel Orly avec chauffeur facture à 120€. Nous avions réglé cette somme. Nous avons eu de l’avance finalement sur notre départ et la conciergerie sans nous avertir nous a commandé un Uber dans une catégorie bas de gamme ou j’ai simulé la transfert avec l’application Uber facture à 40€ !!!! Quand on nous a prévenu que la voiture était là, nos bagages étaient déjà dans le coffre... Mon mari est retourné à la conciergerie pour signaler que ce n’était pas du tout le service commandé ... on nous explique que le chauffeur a eu un accident. C’est malheureux mais ce n’était pas notre pb. Nous avons payé un service et nous ne l’avons pas eu. Nous avons été très déçus. Et nous avons donc demandé l’annulation de notre séjour en déc hier soir par mail. J’attends que la réception me réponde pour me confirmer la bonne réception de ma demande. La conciergerie nous a remboursé la course retour.
21/11/2019 Laurence 8/10
Bon accueil Très bon petit déjeuner cet personnel agréablement
19/11/2019 ROBIN 10/10
An excellent hotel, stay and experience! Breakfast buffet was very nice, as was ambiance of hotel and the service. We were pro-actively offered a room upgrade & were able to check-in early which was much appreciated!
19/11/2019 LEYLA 8/10
Excellent staff and location! Great breakfast and cocktail bar.
14/11/2019 ANTHEA 10/10
An absolutely superb hotel ! The staff are 10 star !! It was the best hotel I’ve stayed in to date !Excellent !
11/11/2019 MAKIKO 8/10
Breakfast was so good and I liked a room. But there were noises because of construction which was not good.
10/11/2019 TAREK 9/10
Breakfast buffet is good Leonard the manager is a perfect guy taking care of everyone & everything. Always their was a mistake in the final bill for 3 of in 3 different rooms which was annoying.( it was not by purpose) Everyone review his final bill firmly.
07/11/2019 JUDITH 9/10
Thank you for a wonderful stay at your property. Rooms were comfortable, clean and spacious. Totally enjoyed our breakfast downstairs....a great way to start our Parisian days. Would highly recommend Hotel Rochester! Would live to revisit again someday.
07/11/2019 THOMAS 10/10
Very pleasant and comfortable. Staff were helpful, the room was excellent and the breakfast was high quality.
04/11/2019 JOSPEH 10/10
Our second stay staff and hotel environment are extremely welcoming and make us feel at home well done don't ever change thank you
02/11/2019 JOHN 10/10
Good stay, not inexpensive, when asking for opinions mandatory a 50 character responce is rather rude may want to consider changing this
31/10/2019 Pinar Gurkan 10/10
Excelent hotel,thank you for everthing,if ı come to Paris again we stay Rochester hotel champ elysee. Staff also super
29/10/2019 GEORGE 7/10
Good location and value. This was a family stay (2 rooms, 5 people), and breakfast option at hotel was way too expensive.
29/10/2019 Leanne 7/10
The room was clean and spacious but there was no coffee maker which was disappointing - just a tea kettle. The amenities were lacking - the bar empty, the lobby always filled with people loitering around it which made it feel a bit intimidating. Otherwise a good stay.
28/10/2019 ELODIE 8/10
Accueil chaleureux Personnel aux petits soins Service restauration petit déjeuner très bien
28/10/2019 ANTONIO 10/10
Perfetto, sia come struttura che come allocazione. Personale gentile e qualificato.
26/10/2019 MANUEL AGUSTIN RUELA 10/10
La ubicación es perfecta y el desayuno delicioso, lo mejor de todo es que va incluido el trato de su personal es amable y atento.
25/10/2019 ELSA RUBY 10/10
Very good. Personal muy amable y se notó el esfuerzo que estan haciendo para lograr comunicarse con los huespedes de habla hispana.., se agradece!!!
24/10/2019 Hugh 10/10
A beautiful hotel and excellent location. Staff very helpful and polite. Amazing. We will return. Hugh and Estelle Todd
22/10/2019 FRED 8/10
Quality of hotel was good. Minimal restaurant service. Interface with staff was excellent
21/10/2019 ANA MARIA 10/10
The breakfast was superb; excellent food quality n service. I must commend on the very friendly n helpful service provide by the check in staff JEREMY, he made my stay very very enjoyable
17/10/2019 Douglas 4/10
We were very unhappy that we had to wait 2 hours and 40 minutes to get our room. We were with a Viking Tour. On the Saturday we stayed at the hotel there was so much noise coming from the club made so much noise from 10:30 pm to 6:30 am we did not get any sleep. That was after traveling from Los Aneles during the prior 16 hours with no sleep. Why wasn't there at lease double pane glass in the windows?
16/10/2019 THOMAS 10/10
Great hotel with an excellent staff. Was a great stay and I’ll staying with you again when I return to Paris.
16/10/2019 JENNIVIVE 8/10
It is a great hotel in a great location! Near Arc de Triomphe and Avenue Montaine!
16/10/2019 ROBERT 9/10
Excellent rapport qualité-prix, chambres rénovées et confortables, personnel accueillant et disponible.
14/10/2019 ROD 10/10
Centrally located so easy to reach all the tourist attractions but surprisingly quiet. Choice and quality of breakfast was excellent and staff were very friendly and helpful. Concierge knowledgeable and helpful. All staff spoke excellent English (I just wish I could speak more French). Although no restaurant for dinner very good restaurants nearby. This will be our hotel of choice on future trips to Paris.
14/10/2019 DAVID ROY 10/10
Fantastic amazing hotel great friendly staff always willing to help thank you for making it a stay to remember
12/10/2019 PAUL 7/10
Hi we stayed at your hotel from the 2nd october -6th october, we thought the hotel was in a good position and adequately serviced, however when we returned from dinner we were advised that we couldn't enter the residence bar until 10.30pm as there was a private function on, i found this hard to believe that i couldn't enter as a paying guest, maybe you could have roped the area off to allow both parties to enjoy a drink in the bar. i must add that the hotel staff were good all-round and made our stay very enjoyable.
12/10/2019 MARY ANN CAROL 10/10
Very nice. We walked to dinner and the lffel tower Nice walk back to hotel. The staff helped us with taxi.
09/10/2019 Joseph 9/10
Wonderful staff and spacious rooms for Paris. Rooms were clean and quiet and nicely appointed. The breakfast was quite outstanding with the selection of food items and the staff was so friendly and professional.
09/10/2019 Mark Seymour 10/10
Hotel was absolutely fantastic. Very central for all the tourist attractions and surrounded by some great restaurants. Rooms were absolutely excellent and kept to a very high standard by the cleaning staff every day. All the other staff were very helpful and always around. Extremely polite as well. Could not fault this hotel at all. Brilliant stay in a brilliant city. Thanks very much!
06/10/2019 George 6/10
Was a very nice hotel and also very good location. Hotel was clean and concierge were amazing and so happy to help. We are not however, at all impressed with the amount of soundproofing in the room. We could hear everything around the room from people moving furniture around and the people next door to us having a shower. We were both being woken up at around 7am!! We were supposed to be on holiday and being woke up at 7am every morning and not being able to get to sleep is not ideal especially not for a 4 star hotel!! We paid a lot of money for this hotel and it’s a little disappointing.
05/10/2019 JANY 9/10
Dommage qu’il n’y ait pas de restauration. Le petit déjeuner excellent
01/10/2019 Tara 10/10
The hotel was amazing and the staff was super friendly. My only issue is with the tub in the bathroom. It sits way to high for older people to climb into. All of the hotels we stayed at had the same issue. My mother was with me on the trip and it was very difficult for her to get in the tub to take a shower.
27/09/2019 HILDA 10/10
Excelente atención en todo nivel. Y exquisita atencion
26/09/2019 KARLA 10/10
Excellent hotel , great service , clean and nicely decorated .
23/09/2019 Rex 7/10
I thought the 5 euro request to have a plate delivered to our room was ridiculous. Wifi speed was great, but the room cleaning was a bit average.
22/09/2019 Abdulrahman 9/10
I love it. I stayed here in 2002 in my honeymoon so I have very good memories with the hotel. This time I was in business trip but definitely will come back soon with my wife and the kids
21/09/2019 Joseph 9/10
Beautiful hotel, very friendly and helpful staff, and a great location. We walked everywhere!
21/09/2019 JOSEPH 9/10
Great staff, excellent room and facilities, great location with access to restaurants and attractions.
21/09/2019 JIM 10/10
Might consider varying the buffet a little daily. Location is superb. Knowledgeable and helpful front desk and concierge, staff. Friendly staff in restaurant. Helped to make our stay that much more enjoyable.
20/09/2019 David 10/10
We were with a Viking group and stayed for 3 nights. The room was spacious and clean, the front desk staff very helpful and the breakfast staff was exceptionally good.
19/09/2019 MARSHA 10/10
Enjoyed our stay at the hotel . It was everything the online listing said. Staff very attentive to customers. The Concierges were just amazing helped us in every way possible.
18/09/2019 LO 9/10
Excellent breakfast and reception. Nice interior decoration.
17/09/2019 Georgina 10/10
Fabulous hotel in a fabulous location in one of the most amazing cities. The room spotless and cleaned to a high standard every day with lovely toiletries and towels. Staff very helpful and polite. We were not far from everything which made this trip so much more better. Planning on returning to laris son and would definitely without a doubt stay here again. Thank you
13/09/2019 ERAN 10/10
Very good service, very good location, very nice room.
10/09/2019 Jim 9/10
Nice place, although our street-facing room was a little noisy with the night club across the street. We only had one problem; a hallway vacuum cord was laid across the hallway and down the stairs. I tripped on the cord and took a fall. No damage done, but that cord should NOT be a trip hazard!
10/09/2019 Alexander 10/10
Very pleasant stay. Nothing wanthing. Enjoyed the central location.
10/09/2019 Neil 9/10
Room 510 was great except the following did not work: Exhaust fan in bathroom Table lamps Towel heater Otherwise it was very nicely decorated and clean. Also the breakfast staff were absolutely fantastic.
09/09/2019 NG 8/10
The location is excellent! Although the lobby looks small and a bit 'old' but the conditions of the room are excellent. I also like the 'city map' and recommendations provided by the staff.
04/09/2019 ELVIRA LUIZA 10/10
Agradeço a estadia. Fomos muito bem atendidas. Hotel com ótima localização . Funcionários bem simpáticos.
03/09/2019 KAY 8/10
Hotel was great, location good, just off Champs Elysee. Staff service was very good, only problem was air conditioning did not really cool our room adequately.
03/09/2019 AHMAD 9/10
Very good stay and very good service and very good location
03/09/2019 Nestor Miguel 10/10
Agradecer la disposición y simpatía de la gebte de recepción. Y conserjería En especial Jessi que nos hizo las reservas en los restaurantes más lindos !!!
02/09/2019 BLANCA CARLOTA 10/10
Excelente ubicación, el servicio del personal muy bueno, la habitación excelente en tamaño, distribución, limpieza Todo la experiencia fue muy buena, recomiendo mucho el Hotel
01/09/2019 George P McLaughlin 9/10
Very impressed with the concierge and desk staff. Jessie and Patrice were very very helpful!
28/08/2019 Patricia 10/10
A wonderful place to stay. Close to great restaurants, the metro, the Hop on Hop off buses. The room service was excellent. Clean rooms. Helpful sta ff. Nice bar with a great bartender. We would highly recommend staying here.
17/08/2019 Ghada 8/10
Hotal location very good, staff friendly but Elevator too small
14/08/2019 FRANCESCA 8/10
Ottimo hotel in buona posizione . Buona la pulizia e ottima la gentilezza alla reception. Ci hanno accolto bene . L unica nota negativa è stato il materasso duro . La camera come tutte le stanze a Parigi non era grande però era bella luminosa e pulita. L hotel e di classe . Ringrazio tutti i ragazzi alla reception che ci hanno aiutato con i bagagi . Altra nota positiva è stata che non hanno preso nulla sulla mia carta come cauzione . Trovo negativi gli hotel che prelevano somme dalla carta come cauzione in quanto in viaggio la carta di credito serve con la somma di partenza. Grazie a Tutto lo staff.
06/08/2019 DEBRA 10/10
Just a great hotel, we were pleasantly surprised . We will definitely stay here again if we are in Paris
05/08/2019 SHIN YI 9/10
Room cleaning staff was easily to forgot refill towels or bottle water, or even leave their cleaning tools in our room.....
05/08/2019 Veronica 10/10
Great hotel, great services! Well equipped hotel with nice people. Everyone has a big smile all day long. Never fail to return to a hotel without a warm welcome. Highly recommend!
04/08/2019 OLIVIER 9/10
Excellent service. Personnel très courtois. Séjour très agréable.
04/08/2019 Fahad 10/10
Very beautiful hotel it’s make me happy and i love Paris , and this is my first time i come to Paris and i am choosing this hotel , Perfect. Thank you Rochester Hotel
02/08/2019 NIVES 10/10
Muy bueno, muy confortable, muy bien ubicado, el personal muy amable y muy conpetente
27/07/2019 SA 8/10
Excellent staff! Very and consistently helpful and friendly. Room Nice but not outstanding.
26/07/2019 Karen 10/10
Very satisfied with our room, location and the service!
24/07/2019 Yvonne 10/10
Very friendly staff and well run hotel, room was very clean and well presented every day. Very enjoyable stay
20/07/2019 Ingo aus NB 9/10
Sehr gutes Hotel in super Lage, 2 min zur Champs Elysee, Familienzimmer könnte etwas größer sein aber ok. Herausragend das Früstück, für jeden ist etwas dabei, und für die Kinder sogar Hot Chocolate auf Bestellung! Meine Empfehlung !!
20/07/2019 ASHRAF MORSY 9/10
Thnak you It was amazing hospitality & every thing was nice
18/07/2019 Shona 9/10
Great location. Very friendly helpful people. Very clean. Would happily saty again and recommend to others.
15/07/2019 ANA ELENA 10/10
Me, and my 3 fourteen year old grandchildren loved it there, thank you
13/07/2019 ARTHUR GEORGE 8/10
Enjoyed our stay. The only negative was the fact that our days did not allow us to enjoy the breakfast except for one day. What we did enjoy that day was very well done. Room was clean although we could have used an extra towel and face cloths.
13/07/2019 MARIELA 10/10
Excelente hotel...estuvimos muy cómodos y con muy buena ubicación.Recomendable
10/07/2019 Yuliana Arias Sánchez 10/10
Execelente en todo, me encantó. Gracias por sus atenciones. Espero regresar pronto.
08/07/2019 OMAR 8/10
Agréable séjour avec mais félicitation pour toute l’équipe de l’hôtel
05/07/2019 FREDERIK WILHELM 9/10
Some staff needs better education in the reception. Took long time to check out
03/07/2019 MARIA MAGDALENA 10/10
Thank you very much it was such a great experience! The hotel is very well located and the neighborhood is very nice Hope to see you soon!
02/07/2019 Clara 10/10
Wonderful stay great location friendly staff close to everything
29/06/2019 JOHN 10/10
The hotel and staff always provide excellent service and accommodations. I‘ve stayed many times and it’s my favorite hotel in Paris.
27/06/2019 CHRISTIAN 8/10
Chambre très calme. Service lors du petit déjeuner pas toujours optimal.
25/06/2019 WARREN 10/10
Loved the hotel. It was perfect for our family. Great experience for our first time in Paris. Would love to come back soon.
24/06/2019 Wilma 9/10
We found the staff to be extremely helpful and friendly and professional, and would definitely stay here again whilst in Paris. Rooms were bright, roomy and very clean with lovely products and nice towels, and a big ;bus very comfortable firm beds with easy to use zircon / heating plus a juliette balcony with an differ tower (okay very top) but still view
24/06/2019 Chan 10/10
My stay in Rochester hotel is absolutely gorgeous. Location is perfect, The room was clean and comfortable. The stay is a bit pricey but it worths. Thank you team.
24/06/2019 ABDELLAH 9/10
C’est une belle adresse hôtelière. Service remarquable. Personnel sympa.
23/06/2019 Wirawan 8/10
Good stay overall without any major complaints. Only points of concern: a) the room cleaning standard is uneven, ie. good on some days and not so good on other days. b) gentleman manning check-in counter is not in the least friendly/welcoming. Zero effort to welcome or even acknowledge guests back each time we come back to hotel after a day out.
21/06/2019 MONICA 10/10
RAS, le service et l'hôtel est vraiment de qualite!
21/06/2019 Marco 8/10
Overall very good hotel,but very expensive. SupplyDemand inParis plays... Very good cocktail variety at the bar Very attentive personnel
20/06/2019 MELVIN 10/10
The quality of the rooms and location was excellent for us. The staff was outstanding and we would gladly stay there again and recommend it to our friends.
20/06/2019 Guest 7/10
Room was nice. Decor and finishes nice. Did not love the lobby decor. Felt it needed updating.
18/06/2019 MYESHIA 10/10
Extremely helpful staff. Very happy with the size of our suite and bathroom. A, very comfortable and easy stay, convenient location in Paris. I will definitely stay at the Hotel Rochester again
13/06/2019 Shorouk 9/10
Excellent hospitality and cleanliness. Location is perfect, 3 minutes walking from the champs lysee.
06/06/2019 LETICIA 10/10
Excellent hotel, very helpful and professional staff. Would stay here again and would recommend to friends.
06/06/2019 JOEY 10/10
We had a lovely stay for our anniversary and were acknowledged in the breakfast by Leonard, also Patrice did a fine job setting our reservations and travel arrangements to our next hotel in Bordeaux. We want to thank ALL of your lovely staff, including the night bar and housekeeping, EVERYONE contributed to making our stay in Paris spectacular, you have very nice service and property.
05/06/2019 Gary Marcus 9/10
Beautiful room, but we were not handicapped and should have been given a regular room. Showering was a disaster. Water everywhere on floor. No place to put towels as no towel bars under sink. No other options for breakfast other than a full buffet. Everything else was excellent. We would come back again, but not o to that room.
02/06/2019 Paul 10/10
Thought the location of hotel was perfect. Rooms were good. Concierge was extremely helpful. Would stay here again.
01/06/2019 CATHERINE 9/10
The hotel is very nice located close to metro and Champs-Elysées. We enjoyed our stay.
01/06/2019 YORDAN 10/10
Страхотна локация. Чисто, уютно и приветливо. Препоръчвам!!!
31/05/2019 ANGELA 10/10
Très bon séjour personnel accueillant j’a Adoré hôtel bien placé
29/05/2019 Linda 10/10
Loved our room, loved breakfast! The concierge at the front desk was outstanding. Sorry I can’t remember his name.
26/05/2019 CLIVE 10/10
We had a wonderful warm greeting on arrival. Staff very attentive. Enjoyed the French atmosphere of the hotel.
22/05/2019 BLINN KAY/ROBERT 10/10
We stayed at Hotel Rochester with a group tour. The room was quite comfortable and the housekeeper even made up the bed to accommodate our preferences. We appreciated the in room mini-fridge. The concierges were quite helpful to help us find Metro Lines. The food on the morning buffet was plentiful and delicious.
21/05/2019 Lorraine 8/10
Small quiet hotel, well appointed rooms,, very convenient location.
15/05/2019 ANDY 10/10
Lovely stay, great - helpful staff, and perfect location.
14/05/2019 JOYCE 10/10
It was a lovely hotel and in a very nice location.
14/05/2019 PANAGIOTIS 8/10
Breakfast was poor. For example there wasn't the option to order an omelet, there weren't cheese slices to make a toast, there wasn't simple turkey ham... just one with spices. Oven Potatos were overloaded with salt and garlic..
12/05/2019 DONNA 10/10
Great experience, staff were very accommodating, I would definitely recommend this hotel. I would like an earlier check-in if I have to take another overnight flight.
11/05/2019 MICHAEL 9/10
I have stayed here several times. Very nice rooms, great location in the 8th, and the breakfast is also quite good. I will be staying here more often.
10/05/2019 PAUL 8/10
Ne changez rien. vous etes super! nous avons ete tres bien recu
06/05/2019 SARAH 9/10
Enjoyed our stay very much. Breakfast service Saturdayand Sunday needed improvement; spoke to Reception staff about this as we checked out.
04/05/2019 GRAHAM 9/10
We had a lovely stay with you and the hotel is gorgeous. The location for us was ideal just off the Champs Elysee and close to the sights. Despite the disruption of the May day protests we were reassured by the staff and had a great stay. The room (Classic) was of a very high standard and very clean. The breakfast was very good and we enjoyed the relaxed timing. All staff were extremely friendly and helpful, it was a pleasure to deal with any of them Very well done on providing an excellent service.
02/05/2019 John 9/10
Excellent service from all the staff.. Concierge Yacine was extremely helpful and accommodating me during my stay. .
25/04/2019 Frank 10/10
Great view. Great bed. I would enclose the shower
25/04/2019 Andrea 9/10
Thank you for your friendly service and the glutenfree bread.
24/04/2019 MORGAN 9/10
I had a wonderful stay, it was an excellent location and we were very happy with our room. The breakfast was excellent and the staff were very helpful, friendly and informative.
23/04/2019 MARIA 7/10
Der Kurzulaub in Paris im Hotel Rochester Champ Elysees hat uns sehr gut gefallen. Die Lage des Hotels, in einer Seitenstraße der Champ Elysees, ist optimal. Wir hatten ein Zimmer zum Innenhof, daher relativ ruhig, soweit man das in einer Großstadt sagen kann. Das Zimmer war groß genug für drei Personen und schön eingerichtet. Das Frühstück bietet für jeden Geschmack etwas an. Vielen Dank für den schönen Aufenthalt.
21/04/2019 MIRJANA 9/10
I was very much satisfied with the hotel, comfortable room, pleasant staff, excellent breakfast.
20/04/2019 EDMUND 10/10
We really enjoyed our stay. The entire staff was very receptive, professional and friendly to work with. We will recommend this hostel to others.
20/04/2019 MARGARET 10/10
Beautifully appointed hotel is a peaceful retreat in the midst of hustle and bustle. We walked everywhere and ate at wonderful nearby restaurants. Staff was courteous, friendly and helpful. Miss it already!
19/04/2019 ABDULHAMID Al khaleefi 10/10
Welcoming and helpful hotel staff .. always free to answer any question. Thanks for lovely experience
15/04/2019 CAROL and Bill Kruskamp 10/10
We were really pleased with the attention and assistance we received from everyone, particularly Dominique, the concierge, and William, the bar manager. We would surely book with your hotel again if we were to come to Paris again. We will certainly recommend the Hotel Rochester to anyone planning to visit Paris!
15/04/2019 MARK 10/10
Stunningly beautiful hotel. Plush and modern amenities. Very much a 5-star experience. Staff was amazing and extremely friendly and helpful. I couldn't have asked for a better stay in Paris.
15/04/2019 TRACEY JOY 9/10
The hotel is in a perfect location in the centre of Paris. The rooms are very high quality and the reception staff very helpful. The breakfast had an excellent choice, but the service was not good. It took 35 minutes to get coffee the first day and on our second day we were told the machine was not working
13/04/2019 LAWRENCE 7/10
The hotel has a cleanliness problem. The room did not seem clean, and worse, it had a very strong odor from cleaning chemicals. I had to keep the window open to compensate. There is no reason to use industrial chemicals to keep a space clean. You should do more to clean and air out the bed and pillows, and vacuum more extensively.
10/04/2019 Linda 9/10
Excellent hotel with superb staff.I have already reviewed this hotel on trip advisor
10/04/2019 JULIEN 9/10
Bon accueil. Bel hôtel. Personnel agréable et compétent.
10/04/2019 NICOLE 8/10
Personnel tres professionnel et qualifié Bon enplacement
09/04/2019 CAROLE 10/10
Parfait ! Que dire de plus : PARFAIT. J'ai l'avantage de pouvoir profiter d'un avantage tarifaire accordé à la FNAIM mais je ne sais pas si je peux en profiter dans le cadre privé. Merci Bien cordialement
06/04/2019 Giuliano 8/10
A couple of observations: 1. The key demagnetized twice in a day. 2. one single lift causes long waits at the floors.
05/04/2019 CAROL 9/10
I enjoyed my stay everyone was friendly and helpful
02/04/2019 ELODIE 9/10
Très bon accueil, personnel très agréable. Chambre spacieuse et au calme, petit-déjeuner très complet.
31/03/2019 IHAB 8/10
Good rooms, though I didn't like the fact that the bathrooms are exposed. Limited food variety in restaurant. Good location to main attractions
30/03/2019 CAROLINE 9/10
Très bon hotel 4étoiles. Petit déjeuner très bon très complet. Petit bémol pn ne peut pas baisser le chauffage dans la nuit.
30/03/2019 Luquet fnaim 10/10
Rien à redire tout est impeccable Chambr,e impeccable, personnel compétent et accueillant Petit déjeuner sompteux
28/03/2019 RACHEL 8/10
I appreciated being given a low level room on request. Easy check in and out
27/03/2019 MOHIEDDINE 8/10
Hotel agréable, service courtois et disponible, petit souci avec l'ascenseur de droite qui a tendance à cahoter!
18/03/2019 ROBERTO NASO 9/10
Le niveau général des services est excellent. La chambre spacieuse, excellent niveau d'ameublement. Rapport qualité / prix correct
15/03/2019 EUGENE OZAR 10/10
Love your hotel. Stayed 4th year in the row. Come in March for my wife's birthday and bring a lot of our friends to stay at your hotel. Excellent staff. Extremely polite and attentive. Having our request for a cold and quiet room gave us an upgrade to the room with working AC. Gave us a free late check out that gave us the morning of departure to still enjoy. And, of course, a glass of champagne upon arrival is always a nice touch. A couple of things you may work on to improve: Musty Smell in the room (#45) either from air ducts or from covering the smoke. Turning on AC removed it right away, but I would try to remove it completely as that smell is what separates a good hotel from a bad one for us (most likely for many other people). The breakfast room can use a bigger Coffee machine that can produce coffee with milk and hot chocolate Etc. The breakfast must include various pastries (not just a plain croissant) as that is why people from all over the world come to France!!!
13/03/2019 PATRICIA 9/10
Excelente atención Las habitaciones impecables como así también la cordialidad del personal
06/03/2019 PATRIZIA 10/10
Un vero boutique hotel. Mi è piaciuto moltissimo. Pulizia a livello altissimo nella camera. È la prima volta che la moquette i camera non mi fa stare male (Sono allergica alla polvere)
02/03/2019 VIENNA 9/10
Thank you I’m enjoying the stay and the Location Too
28/02/2019 REMI 9/10
Hotel confortable avec un service d'accueil attentif et de bonne présentation
24/02/2019 PATRICK 10/10
Nous avons passé un tres bon séjour. Nous recommandons.
09/02/2019 LINDA 8/10
Bien situer par rapport à nos bureaux. Excellent petit déjeuner.
05/02/2019 STEVEN 10/10
Wonderful short stay with excellent service. Took a while to figure out the after that all fine
04/02/2019 ANDRE 9/10
I had a very pleasant stay, and everything was perfect. I was happy that I could already get into my room around noon when I arrived to Paris.
28/01/2019 RICARDO 10/10
Adoramos nossos dias no hotel ! Muito obrigada! Ricardo Alessandra Pedro Julia
25/01/2019 ELENA 10/10
No comment everything was very good. friendly helpful staff
22/01/2019 MARC 7/10
My room 709 was very noisy (elevator and some kind of generator), waking me up several times at night during both nights... Otherwise my favorite hotel in the area of la Boetie.
16/01/2019 SID-ALI 9/10
Hôtel bien placé à 50m d'une station de métro à 10mn des champs élysés. Beaucoup de restaurants hôtel propre confortable chambres luxueuses personnel attentif, aimable. Petit déjeuner très varié de qualité.
06/01/2019 FRANZ 10/10
It was ... to do it again! Can allways recomend your Hotel!
05/01/2019 MOHAMMED 10/10
Great experience and providing services with the great management services and providing solutions to people.
24/12/2018 NADER 10/10
Magnifique superbe chambre bien décorée avec goût. Bien fourni en mini bar, bain douche, serviteur afin de poser les vestes... Grande surface....
24/12/2018 DANIEL 10/10
Étant un habitué des lieux, j'ai toujours été satisfait des services,
23/12/2018 JEAN-PIERRE CAUNAC 10/10
Splendide et très accueillant. Personnel aux petits soins et emplacement géographique idéal. Prestations de très bonne qualité. Un grand bravo et merci!
21/12/2018 PATRICIA 7/10
La habitación es un poco pequeña, pero tiene todo lo necesario, y la cama es cómoda. Las cremas, jabones y artículos de baño son de muy buena calidad. El único problema que tuve fue la temperatura. Hacía mucho calor, recomendaría no poner la calefacción tan alta, pues aunque la apagué (tras llamar a recepción) seguía sin poder dormir del calor que hacía. Además, hubo ruido de gente procedente de las habitaciones superiores hasta más allá de las 23h, lo que hacía complicado dormir. El desayuno fue espectacular, mucha variedad tanto de dulce como de salado. El trato recibido en toda la estancia también ha sido muy bueno.
20/12/2018 JIMMY 9/10
Les mauvaises notes ne sont malheureusement pas de votre faute. Nous étions en plein dans la manifestation « Gillet jaunes » , ce qui nous a privé d’éclairage et de bar dans le RDC, Malgres cela l’hôtel est canon et les employés également ( mais s’il vous plaît, n’entrez plus dans les chambres à 10h du matin, car voir quelqu’un dans sa chambre du room service pendant que la chambre est vide, en se réveillant, c’est Assez étrange )
19/12/2018 KATHRYN 9/10
Helpful staff (Did not use the restaurant - meals with friends)
15/12/2018 DAVID WILLIAM 8/10
My room #102 was noisy as I heard people in other rooms.
12/12/2018 KARLA MARIA 4/10
I got really bad service and I felt like they were very disrispectful towards me and my friend. Especially there were two men working in the evening we came (Wednesday 5.12 around 12pm). As it is a 4 star hotel I was expecting a bit better service from them. Otherwise the hotel was clean and very good facilities
03/12/2018 BARBARA VERONICA 9/10
Ristorante non valutabile in quanto non presente. Consiglio la struttura , personale gentilissimo.
30/11/2018 SALVADOR 10/10
Everything was very good thank you we Will come back as soon as posible
29/11/2018 ANNIE 10/10
Très bon séjour à l'Hotel Rochester. Grand calme, personnel très accueillant et emplacement rêvé.
26/11/2018 KADRI 10/10
Friendly, cleans, excellent services, like 5 stars
25/11/2018 Catherine 9/10
Très bien. Le service était très bien. L emplacement et l accès facile. Parfait pour un séjour à Paris que ce soit pour des raisons professionnelles ou personnelles. Un peu cher cependant
23/11/2018 ZSh 7/10
Friendly staff. Rooms need strong blackouts tv chanel needs more options.
20/11/2018 Gary 10/10
A great location and the staff was friendly and helpful
14/11/2018 FREDDY 10/10
Great services and attention, good rooms, closed enough to my office. Overall, very good stay at Rochester
13/11/2018 Thomas 10/10
All great! A wonderful hotel - great services, help, breakfast.
12/11/2018 Tina 9/10
Die Zimmer sind sehr hellhörig und auch etwas klein, aber toll ausgestattet
07/11/2018 JEAN PHILIPPE 9/10
Bon hôtel toujours très bien entretenu et très agréable avec un personnel sympathique et bien situé dans le 8eme.
05/11/2018 Elizabeth 10/10
I stayed at the Rochester over a year ago and there was a positive, marked difference between my visits. During this visit the staff were very engaging and helpful. The concierge was particularly solicitous, recommending restaurants and helping to look up museums and hours for me - even asking how my visit was, when I returned. The rooms have been remodeled as well. Great Experience,
04/11/2018 MAHER El JURDI 10/10
Your hotel is one of the besr hotels and for me its the 2nd time for me in paris and in the same hotel,it was unfergetible stay your good hospitality add more resionce’s to be In loved in Paris
02/11/2018 AHMED 9/10
I enjoyed the staying at room 103 & the breakfast was great & the staff at the restaurant were super friendly & professional.
30/10/2018 EDGAR 10/10
Excelente estadía, excelente personal muy amable, te explican todo lo que se puede hacer en la ciudad. Me gusto mucho la forma de ser del personal. El hotel tiene mucha calidad le mejoraría los baños pero el resto todo ok. Excelente ubicación caminando llegas a puntos más importantes de Paris.
29/10/2018 WALID 8/10
Everything was fine , the only issue is the room rate price
24/10/2018 Sandy 9/10
Nous avons passé un excellent séjour à Paris et donnerons votre adresse à nos amis et connaissances.
23/10/2018 AHCENE 8/10
Un hotel sympathique, bien situé. Un personnel accueillant, un petit déjeuner de qualité.
21/10/2018 WING YEE 8/10
I enjoy my stay except I found my bath room amenity did not have consistency. The first night I have all the towel , 2nd night did not have the small towel. 3 rd night I found the floor wasn’t cleaned as I found hairs on the floor.
17/10/2018 GARY 9/10
All our expectations were met and we found the staff to be exceptionally friendly and willing to help with all our needs and questions
13/10/2018 JOHN JAMES 9/10
Nice hotel would visit again very good location in nice part of Paris would recommend to friends

 

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